Terms of service

Welcome to GLAMSOX!

Welcome to GLAMSOX, your destination for stylish and fashionable socks. By accessing and using our website and related services, you agree to be bound by the following Terms of Use. These terms comply with applicable UK consumer laws and are governed by the laws of the United Kingdom. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website, purchasing products, or engaging with our services, you agree to these Terms of Use in their entirety. If you do not agree with any part of these terms, please do not use our website or services.

2. Use of the Website

GLAMSOX grants you a limited, non-exclusive, and revocable license to access and use our website for personal, non-commercial purposes. You agree to use our website lawfully and ethically, in compliance with all applicable laws and regulations.

Prohibited Uses:

  • You may not use our website for any illegal or unauthorized purposes.
  • You may not interfere with the operation of our website or disrupt the experience of other users.
  • You may not attempt to gain unauthorized access to any part of our website, servers, or networks.

User Accounts:

  • To access certain features, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You agree to provide accurate and up-to-date information when creating your account.
  • GLAMSOX reserves the right to suspend or terminate accounts containing false or misleading information.

3. Product Information & Availability

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content are entirely accurate, complete, or error-free.

Product Availability:

  • All products listed on our website are subject to availability.
  • We reserve the right to limit product quantities and discontinue any product at any time.
  • If a product you ordered is out of stock, we will notify you as soon as possible with options for a restock date or an alternative product.

Pricing:

  • All prices on the GLAMSOX website are listed in GBP (£) and are inclusive of VAT unless stated otherwise.
  • We reserve the right to change prices at any time without notice. However, once an order is placed and confirmed, the price at the time of purchase will be honored.

4. Ordering & Payment

By placing an order on GLAMSOX, you are making an offer to purchase the selected products in accordance with these Terms of Use.

Order Confirmation:

  • After placing an order, you will receive an email confirmation with your order details.
  • This email does not constitute acceptance of your order but serves as an acknowledgment that we have received it.
  • Acceptance of your order occurs when the products are dispatched from our warehouse.

Payment:

  • We accept credit/debit cards, PayPal, and other secure payment methods.
  • Payment must be made in full at the time of order.
  • If we are unable to process your payment, your order may be delayed or canceled.

Billing Information:

  • You agree to provide accurate and complete billing information.
  • GLAMSOX reserves the right to cancel any order if the billing information is inaccurate or fraudulent.

5. Shipping & Delivery

Shipping & Handling:

  • Orders are processed within 1-2 business days.
  • Standard UK shipping takes 3-5 business days after dispatch.
  • Shipping costs are calculated at checkout and depend on your location and the shipping method chosen.

Risk of Loss:

  • Once an order is handed over to the carrier, risk of loss or damage passes to the customer.
  • We recommend selecting a shipping method with tracking for added security.

International Shipping:

  • At this time, GLAMSOX only ships within the UK. International shipping may be offered in the future.

6. Returns & Refunds

We want you to be completely satisfied with your purchase! If you need to return or exchange an item, please refer to our Returns & Refunds Policy for detailed instructions.

7. Intellectual Property

All content on the GLAMSOX website, including text, images, graphics, logos, and product descriptions, is the property of GLAMSOX Ltd. or its licensors and is protected by intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, GLAMSOX disclaims all warranties, express or implied, regarding the website and the products offered. This includes but is not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement of intellectual property

GLAMSOX’s liability is limited to the purchase price of the product in question. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the United Kingdom. Any disputes related to these terms shall be subject to the exclusive jurisdiction of UK courts.

10. Changes to These Terms

GLAMSOX reserves the right to update or modify these Terms of Use at any time. Any changes will be effective immediately upon posting on our website.

Your continued use of our website and services after any changes have been made constitutes your acceptance of the revised terms.

11. Termination of Access

GLAMSOX reserves the right to terminate or suspend your access to our website and services at any time, with or without notice, for any reason, including but not limited to a violation of these Terms of Use.

12. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at:

📧 Email: info@glamsox.co.uk
📍 Address: GLAMSOX Ltd, 16 Lancaster Gardens, SW19 5DG, London, United Kingdom

We’re here to assist you and ensure that your experience with GLAMSOX is a positive one.